Privacy Policy

Who Operates This Website

This website is operated independently by [Operator name to be confirmed by the site owner]. It is not affiliated with Food Market Hub.

Information We Collect

Employee submission form

Name or pseudonym, email address, employment status and general period, whether the salary issue is unresolved, an optional approximate amount, your description, optional communication dates, whether the company has responded, optional supporting documents, and your consent confirmation.

Contact form

Enquiry type, name, email address, the relevant page (optional), and your message.

Technical information

To prevent abuse, we store a one-way hashed (irreversible) identifier derived from your connection's IP address when a form is submitted, used only for rate limiting. We do not store the IP address itself.

We do not ask for passwords, full bank account numbers, or government identity numbers. Please do not send them.

Why We Collect It

• To review and understand the reported salary issue.
• To contact you if clarification is needed.
• To respond to corrections, company responses, and enquiries.
• To protect the forms against spam and abuse.

Submissions are never published automatically. Names, contact details and documents are not made public without an appropriate basis and your permission where required.

How Documents Are Stored and Accessed

Uploaded documents are stored in private, access-controlled storage. They are not reachable through public URLs and are accessible only to the site operator through the administrative backend.

Retention and Deletion

Submissions and messages are kept for [Retention period to be confirmed by the site owner] and then deleted, unless you ask us to delete them sooner. Rate-limiting records are short-lived.

Service Providers

The website is hosted on Lovable's platform, and form data and documents are stored using Lovable Cloud, its managed database and file storage service. Fonts are loaded from Google Fonts, which may receive your IP address when pages load.

Security

Forms are validated on the server, limited in file type and size, protected against automated spam, and rate-limited. Data is transmitted over encrypted connections. No method of storage or transmission is completely secure, but we take reasonable steps to protect your information.

Cookies and Analytics

This website does not set advertising or tracking cookies and does not currently use third-party analytics. If that changes, this policy will be updated first.

Your Choices and Rights

You may ask to access, correct, or delete information you have submitted, or withdraw consent to its use, by contacting us through the privacy enquiry form.

Applicable Requirements

Malaysia's Personal Data Protection Act 2010 may apply to the handling of personal data on this website, depending on the circumstances. Information on the Act is available from the Personal Data Protection Department. We aim to handle personal data consistently with applicable requirements; this policy is reviewed as the website's practices change.

Contact for Privacy Enquiries

Use the contact form and choose "Privacy enquiry". [Privacy contact email to be confirmed by the site owner]

Last updated: October 2026.